Rosa Roy, President/CEO
Rosa Roy is a 30+ year professional who has been involved in all aspects of Corporate Human Resources; including operating Creative Human Resources Concepts, LLC (CHRC), a Staffing Firm based at Falcon Field in Mesa, Arizona since 1997.
Rosa has excelled in the fields of Aerospace, Defense, High Technology, Manufacturing and the Energy Industries. Rosa’s Human Resources experience includes Recruitment, Employee Relations, Safety, Training and Development, Compensation, Diversity Programs and Federal Compliance.
Rosa’s current leadership role is Business Operations and Customer Service. She has projected her business into the spotlight through a strong successful track record of delivering outstanding results by tailoring CHRC’s services to meet the clients’ budget and operations requirements.
CHRC was acknowledged by the United States Senate and was featured in Fortune 500 Magazine. CHRC has received many other achievement awards from local, regional and national organizations. CHRC has received superlative recognition in many professional journals and publications.
CHRC’s list of past and current clients & customers include corporations such as: The Boeing Company, MD Helicopters, ATK, Nammo Defense Systems, General Dynamics, Lockheed Martin, Sumika, City of Phoenix, ApplusRTD, ARB Pipeline Construction, Sabre Industries, Connect 202 Partners, KDS Engineering, The City of Mesa and many others.
Rosa has also demonstrated her leadership through her community involvement. She has served on several local and national boards of professional organizations. She has presented at numerous symposiums, and represented the state of Arizona, internationally to support commerce, trade and economic development in Mexico and Latin America. Rosa was also one of the founders of the East Valley Hispanic Chamber of Commerce and the first Hispanic owned bank in Phoenix, Arizona.
JP Roy, Executive Director/Technical Advisor
CHRC, Creative Human Resources Concepts, LLC – Executive Director/Technical Advisor (Consultant). He has over 45 years of leadership experience in Oil & Gas, Construction and Aerospace with fully integrated Safety programs in each industry. He is an experienced organizational leader, team builder-leader, conceptual planner, and knows how to manage world-class Safety systems. Safety Program Leader. Core industry experience follows:
Oil & Gas-Energy Consultant over 11 years in API Inspections/Mechanical Integrity (tanks-pressure vessels-piping-DOT pipelines), Project-Site Construction & Safety Management on Energy and Industrial Projects. Project Site Safety Leadership, Team Training and Coaching.
Construction Management over 15 years as a Foreman-Project Manager working in residential (subdivision development-home builder), commercial (restaurants-office warehouses-motels) and industrial (manufacturing facilities-aircraft hangers-pipeline drops). Trained crews in best work practices, OSHA (510/500) Authorized Trainer and CSHO Certified Safety & Health Official, environmental controls, safety data sheets, hazardous materials management & safety programs.
Trained crews in best work practices, scope of work, and insured proper operator qualifications & certifications for crews on construction projects. OSHA safety compliance, environmental, safety data sheets, hazardous materials safety programs. Proficient in systems building utilizing cranes, heavy lift, excavation machines, power tools and equipment. Quality Assurance at all levels of construction process.
Aerospace over 20 years (active/reserves) of Military & Civilian (ATP) corporate aircraft operations. (Alaska Army National Guard) testing aircraft Maintenance Officer and State Aviation Safety Officer (Alaska). Flew high performance utility helicopters, special short field & take off (STOL) Arctic missions (Alaska Guard), medivac-air ambulance and corporate jets (Alaska). Accumulated over 11,000 total flight hours Military and Civilian.
USMC Naval Aviator A-4 Sky Hawk Tactical Carrier Operations-Navy E Guns-Rockets-Bombs Tactical Transport Operations-C-130 Hercules, C-47, Jet Turbo Props West Pac & Latin America air logistics support operations.
DM – (ABD) Organizational Management & Leadership-University of Phoenix, Phoenix AZ.
MBA – Business, Decision Models, TQM- Alaska Pacific University, Anchorage, AK.
BS – Business-Physical Sciences-Construction-Missouri State University, Springfield, MO.
Fellow – Family Firm Institute (Promoting Global Studies of Family Businesses), Boston, MA.
OSHA 510/500 Construction Authorized Trainer, (CSHO) Certified Safety & Health Official-University of Texas Arlington, TX
Patricia Cart, Payroll Management
Pat has over 30 years of experience in all areas of Human Resources, Employment Law, Payroll, Accounting, and Staffing Operations Recruiting. She has been with CHRC Creative Human Resources Concepts since 1997.
She handles Full Cycle Payroll Management, Accounts Payable, Benefits, and Workers Compensation. She also works with Desk Top Procedures, Training, Policies and Directives as well as Employment/Unemployment, Federal, State and Municipal Compliance Manuals and Newsletters.
Pat has over 20 years of recruiting, advertising, and job placement experience. She has strong computing and software skills as she actively works with ADP Work Force Now/Payroll, QuickBooks, MS Office: Word, Excel, Access, Power Point, Outlook and other Job Specific Software associated with CHRC’s Industry Clients.
Pat attended Cypress College, Cypress, California, University of California at Irvine, California and Scottsdale Community College, Scottsdale. Arizona. She took Business Courses, Communications, Composition, Human Resources and Accounting Courses for Job Requirements and Professional Development. Pat continues to take industry professional development courses and training classes as needed to stay current and proficient in her role at CHRC.
CHRC Advisory Board
Monte Roy, IT Management
Monte Roy, who has recently retired as Senior Executive with Information Builders Inc. (IBI), now acts as a consultant for business IT software solutions internationally. While at IBI, he was responsible for Sales and Field Operations.
IBI provides software and services that transform data into business value. IBI solutions for business intelligence, integration and data integrity are fast to deploy, easy to use, and affordable. They strive to be a trusted partner to customers and partners and are passionate about personal and responsive customer service.
IBI’s determination to be innovative and create business value underpins everything they do. An independent market leader since 1975, Information Builders is headquartered in New York City with offices around the world.
In addition to consistently hitting sales targets, Monte’s underlying principles include providing premier service to his customers, with a targeted focus on the customers’ success, and being accessible and fair to the people in his organization. His goal is to help customers solve the problems, however challenging and complex, that are barriers in running their business. He has been a key figure in growing the company and has risen through the ranks of Sales, Branch Manager, Regional Director, Area Vice President, to his current position of Senior Vice President. He has been in this role since 2007 and confers closely with the Executive Management team on strategy and execution.
Kathy Koultourides, CPLP
Kathy Koultourides, CPLP utilizes her strong business background and learning and organizational development expertise to guide businesses on how to best improve processes and performance.
Kathy served as Vice President, Global Sales Force Development for Univar UNVR (NYSE), a global chemicals distributor, where she architected the overall vision, strategy and roadmap for sales training and talent development. She was instrumental increasing annual sales 6% and improved customer penetration fourfold in Mexico through targeted sales and sales management skill development. She reduced annual expenses in the US by half million dollars leading a Lean Six Sigma project to streamline new employee onboarding. Prior to that she served as Learning and Talent Development Director at Republic Services RSG (NYSE) in Phoenix, AZ, where she played an integral role managing organization-wide change during a $13 BN merger and was a key contributor to increasing annual revenues $10 MM through a nationwide employee education campaign on pricing. She served as Director of Sales Training and Performance Improvement at Aramark Uniform Services ARMK (NYSE) in Burbank, CA where she developed and managed an award-winning blended sales training program that increased sales of new hires 60%. Kathy began her career as a sales representative at Wells Fargo Alarm Services in Chicago, IL where she was progressively promoted to sales management and general management roles before ultimately selected to head up the company’s sales training academy in Philadelphia, PA.
Kathy earned her Certified Professional in Learning and Performance Certificate CPLP from the Association of Talent Development as a one of the credentials’ Pilot Pioneers in 2006. She is accomplished in a wide range of training techniques, such as classroom instruction, web-based instruction, eLearning, self-study programs, experiential learning, as well as train-the-trainer certification, and instructional design and development. Kathy was named Sales Trainer of the Year by Sales Marketing and Management Magazine and is featured in 52 videos for Cornell University’s Prendismo Collection, spanning topics on Negotiation, Sales, Leadership, and Gender Issues in business. She received a Bachelor of Arts Degree in Interpersonal & Organizational Communication from Purdue University.
David Geddes, Refinery Economics and Planning Consultant
David Geddes is a refinery economics and planning consultant (PREP Consulting Inc.) for the past ten years. He provides planning and economics consulting services and training to the petroleum refining, petrochemical, and bio fuels industries. Assignments have included planning model and business process updates, and also feasibility studies for new refineries in the Middle East, South America and North Africa. These feasibility studies typically have involved (LP) Linear Programming model development and technical consulting relating to process technology.
He also provides consulting services for crude oil producers for crude oil valuation. He provides training in refinery technology and economics, and also crude oil valuation for crude oil producers. Courses have been conducted at the Colorado School of Mines, Golden, Colorado, Dubai, Singapore, Bangkok, Cape Town, Doha and at client locations worldwide. The training also includes services for refinery planning software and implementation (PIMS and PETRO).
His past practical and professional experiences includes twenty years at Bechtel Corporation. He has worked on feasibility studies and economic evaluations for refineries and petrochemical plants in the United States, Southeast Asia, the Middle East and South America. While at Bechtel he also managed the PIMS Group that developed the PIMS linear programming system, which is widely used in the refining and petrochemical industry for economic decision-making.
Mr. Geddes received a B. S. in Petroleum Refining from the Colorado School of Mines and a M.S. in Chemical Engineering from the University of Colorado. He has been published in numerous text books, professional journals and trade publications concerning Economics and Technologies relating to Oil & Gas Refinery Operations.
Mr. Geddes is an avid fisherman and enjoys taking fishing trips with his family in the Colorado Rockies, Alaska Range, Ozark Mountains, and Mexico-the Sea of Cortez. He says “if you’re too busy to go fishing, you’re too busy”.
John W. Wells Jr., Ed.D, MS, CSP, CMIOSH, Safety Expert
John has over twenty-five years EHS professional experience and success in most every imaginable facet of the field—from EHS management systems, to peer mentoring, program enhancement,and socio-economic impact analysis. Companies and clients He has worked with experienced positive program enhancements lowering incident rates, while increasing employee proactive participation, enhancing/redefining responsibility and accountability across all levels the operation. As a transformational leader, he is experienced in team building, conceptual planning, and implementing world-class EHS systems. Programs he has established have resulted in millions of saved dollars through loss control, incident reduction, recycling, material substitutions, and safety system enhancements. John says, he can proudly state “that he has enhanced and added value to every safety program he has worked with”.
Don Hanke, Construction & Safety Management
Don has over twenty five years of supervisory & managerial experience on Commercial & Industrial Construction Projects. Don’s expertise and project experience include some of the following important activities: safety management, planning & bidding, scheduling, construction site management reports & progress reports to upper management and principals.
Don uses industry best practices and procedures to achieve high levels of quality assurance. He is able to incorporate effective project controls, stay on critical path and comply with applicable industry codes. His inter-personal communication skills have allowed him to achieve high levels of team performance, effective communications and strong relations with clients and other stakeholders (contractors/vendors) on major construction projects. He is a transformational leader who believes in team building and core values that create good outcomes.
Don has worked on major industrial, commercial, agriculture and oil & gas multi-million dollar projects that included: barge loading-unloading facilities, grain drying storage facilities, large tank farm oil & chemical storage facilities, warehouses and retail outlets for commercial developments and pipeline integrity projects on (DOT PHMSA) Department of Transportation, pipeline hazardous materials safety administration regulated transmission lines.
Current and former (direct/indirect) clients on major construction projects include: Cargill Inc., Plains Petroleum Storage, Enbridge Pipeline, First Christian Church-Gibson City Bible Church, Yum Brands and HyVee convenience stores.
During Don’s organizational management and leadership, he has accumulated an exemplary safety record with minimal reportable accidents. He has a very strong background in Safety. Don’s safety record is a good indicator and reflects a strong safety culture within his special crews, employees, sub-contractors and vendors on projects he has managed and led.
Phillip A. Austin, Community Liaison
Phillip A. Austin, Attorney at Law, is a member of both Arizona and California State Bar Associations and has more than thirty years’ experience in employment, housing, civil rights and labor law. He also has extensive experience in the field of alternative dispute resolution, including mediation, arbitration and regulatory negotiations.
As Assistant Attorney General and Chief Counsel for the Arizona Civil Rights Division for sixteen years, he litigated and was involved in the investigation and mediation of more than nine thousand employment and housing complaints and lawsuits.
Since 1994, Mr. Austin has been in private practice where he has handled over 4,000 general employment related cases on behalf of both employers and employees. He has litigated several hundred employment related cases involving such issues as wrongful discharge, discrimination, disability, wage claims, overtime claims, civil rights claims and breach of contract involving both private entities and governmental.
Mesa Association of Hispanic Citizens
Mr. Austin is a social/political activist heavily involved in issues and trends that impact the Hispanic community in the Hispanic community in the East Valley. Mr. Austin has been the major player in forming, conducting and bringing together various businesses, educational, political leaders to participate in the Mesa Association of Hispanic Citizens. (MAHC).
Established in 1987, the Mesa Association of Hispanic Citizens provides Hispanics who live and/or work in Mesa with a forum where issues of community concern may be identified and addressed.
Albert D. Austin, Jr. Memorial Fund Scholarship
Established by the Austin Memorial Foundation, this scholarship provides one scholarship of $500.00 each semester to deserving Hispanic students.
Albert D. Austin Academy – “Mariachi Viva” Youth Group
Mr. Austin was instrumental in founding the Albert D. Austin Mariachi Academy in 1998. The goal of the Albert D. Austin Mariachi Academy was to establish a youth Mariachi group “Mariachi Viva” comprised of East Valley students.
East Valley Hispanic Chamber of Commerce
Mr. Austin found and currently serves as the Chairman of the Board of the East Valley Hispanic Chamber of Commerce whose mission is to promote the economic growth and empowerment of small business enterprises in the East Valley of Metropolitan Phoenix
Levi Leyba, MBA, Visual Information Specialist
After graduating college in 2001 with a design degree, Levi began his career working for a manufacturing company with the development and marketing of steel products within China. After his move to Arizona, the creative entrepreneurial spirit was ignited. Levi was named Toyota’s Entrepreneur of the Month and became a 40 Hispanic Leaders Under 40 Recipient. Levi currently serves on many non-profit boards in addition to founding Guardian Angel Council, who’s mission is to educate and improve the welfare of disadvantaged populations in the community.
In addition to being an adjunct professor, Levi is the Creative Director for Owl5 Creative Agency and the Print Production Specialist for Print Donkey where they provide full service marketing, design and print. Levi is also a domain, hosting, email and security provider with SD Domains. When Levi Leyba is not helping clients maximize to their potential, you will find him writing bilingual children books with the Book for Book Program. For every book purchased, Guardian Angel Council’s Book for Book Program will donate a book to a child in need.
Walt Nelson, Corporate Finance, Banking and Real Estate Development
Walt Nelson has been a licensed real estate broker since 1975 and in Missouri since the mid-1990s. He earned his doctorate in real estate at Georgia State University in 1992. Dr. Nelson has taught real estate at Missouri State University since 1989, where he is also assigned to present courses in real estate development, real estate appraisal, banking and finance. He has published articles in the Journal of Financial Issues, Journal of the Academy of Finance, CCIM Journal and The Appraisal Journal, among others. He is the author of a real estate college textbook and a visiting professor of finance and business at several international universities.